The design app has been tested with Chrome/Firefox/Edge/Safari on Windows and macOS. It works well with every one of them but Edge. First of all, please make sure the browser you use is updated to the latest version.
It should look like this picture:
If that is not what you are getting, please use one of the three browsers from below and send a screenshot to support@kniterate.com? This will help the dev team debug better by looking at each case individually.
Chrome – All OSs
1. Open a tab and browse to design.kniterate.com
2. Click the three sequential dots “Customize and control Google Chrome” in the top right corner of the tab.
3. Click the “More tools” menu option.
4. Click the “Developer Tools” menu option.
5. Select the “Console” tab.
6. Maximize the window.
6. Take a screenshot.
Firefox – All OSs
1. Open a tab and browse to design.kniterate.com
2. Click the three vertical bars in the top right-hand corner.
3. Click “Web Developer”.
4. Click “Web Console”.
5. Click on the “Console” tab.
6. Resize the window by dragging its edge if necessary.
7. Take a screenshot.
Safari – MacOS
2. Open a tab and browse to design.kniterate.com
3. Click on “Develop” > “Show Javascript Console”.
4. Maximize the window
5. Take a screenshot.