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  1. Support
  2. Troubleshooting

Troubleshooting

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Machine

  • Needle bar stuck
  • Needles hitting feeders
  • "Waiting for carriage connection" message
  • Disengage emergency stop button
  • Menu button doesn't work
  • Clump sensor touching needle bed or feeders
See all 10 articles

Software

  • IMPORT ERROR
  • Design app not loading well

Knitting

  • Open edges
  • Needles not catching the yarn
  • Remove brushes
  • Dropped stitches
  • Breaking yarn
  • Tangling yarn
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