Skip to main content
Support Help Center home page
  • Community
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. Support
  2. Troubleshooting
  3. Machine

Machine

  • Needle bar stuck
  • Needles hitting feeders
  • "Waiting for carriage connection" message
  • Disengage emergency stop button
  • Menu button doesn't work
  • Clump sensor touching needle bed or feeders
  • Clump sensor tripped
  • Finding a broken needle
  • The carriage is stuck
  • Roller error
Support