My machine arrived today. Unfortunately, the crate was damaged in it's overland transit from the West Coast and the machine essentially arrived completely uncrated. When my movers tried to jack up the pallet today, the pallet fell apart. I don't really understand how this all happened, since the machine is supposed to be bolted to the pallet and the sides cross nailed.
There seems to be some damage to the mast where the yarn is tensioned. A wheel and spring assembly is completely missing. (Yes, I've emailed Gerard) When I power on the machine, the LCD panel does come on, but nothing else happens. The machine just says it's waiting for the carriage and all the sensors on the mast are red.
I'm not even sure how to begin trouble shooting, or how to tell if anything else is broken. If anyone would be able to walk through this with me or has a suggestion on where to start, it would be much appreciated.
Please sign in to leave a comment.