I still have not received my machine Hello, it has been six years since I backed this project. I have not received any updates or delivery commitments. Please advise.
-
From 2020 post:
As you might have noticed, the first machines we sold were substantially underpriced. The starting price of Kniterate knitting machines on Kickstarter was under $5,000. Starting in January 2021, we will increase it to at least $13,499. This means part of our backlog is being supplied at a loss. Underpricing is a common startup mistake (and an expensive one!) but we want to be clear: we are fully committed to manufacturing and shipping each one of the units you pre-ordered.
0 -
Hi Dr. Patricia Beckmann Wells. Apologies for the delays. You can track your shipment in this spreadsheet.
Earlier estimations were moved as our production pace has been slower than planned and tightly linked to cash flow. We are shipping units each month, but more gradually than we hoped while we balance manufacturing costs and day-to-day operations.
We’ll keep the spreadsheet updated and share broader updates in the blog more regularly. I’ll also follow up by email to make sure your details are up to date and to answer any specific questions.
We remain 100% committed to fulfilling every backer’s pledge. Thank you for your patience.
0
Please sign in to leave a comment.
Comments
2 comments