
Gerard Rubio
Founder of Kniterate
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Recent activity by Gerard Rubio-
Hi Kyle, we will start working on something like that soon at Kniterate! So users can share designs and load them directly into the app. Please reach out at info @ kniterate . com if you are intere...
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Hi Mike, we were waiting to have it more advanced, but given your question brings the topic up, I'll let you know that we have been working on making DAK compatible with the Kniterate software. We ...
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Apologies for the delayed update. We have been very busy and focused on making machines. We are working on the update now and it should be out soon. Thank you.
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Hi Selima, The next software update is expected for July. I will reach out to you privately to gather more information about where you are based to provide an estimation for the delivery. Thanks, ...
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Thanks Catriona for the info. We now have accessories and spare parts in stock in Barcelona so shipments will come out fast. Samantha Bianchi please send us an email to support@kniterate.com with w...
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Hi LeBrie. Before you store your machine for long periods, please make sure needle beds and carriage rails are well lubricated, that will keep them in great shape for many many years. Then make sur...
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Hi Anna, the machine is not clamped into the crate strong enough to support tilting it. You'd have to remove the machine from the shipping box first to fit into your lift. Tipping the machine on it...
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Thanks Robert for the quick note - post removed. This forum is open to the public. The backer's only forum is in our older platform here.
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Hi Alessandra, Could you try using the new version of the app? it is more stable If the issue persists there when trying to validate the design, please Report a bug and submit the design, this way,...
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Hi Catriona. We are sorry our online support doesn't seem to be enough to get this issue with the chain fixed permanently. Given your machine is within the warranty period, the best thing is for us...