This wait is tiresome

Jason Pease

October 03, 2022 01:13 Edited

It's been years that this product has been in development. Personally I've been waiting about 5.5 years now and I'm sick of it. Other than quarterly updates we get practically no information on these machines. Can we get some transparency? How many machines are going out weekly? How many are left to go in the Kickstarter queue versus new orders? I really hope new orders aren't going out before preorders, but the cost of new machines has gone up astronomically so I wonder if preorders have been sidelined? Year ago some of us contacted Kniterate about releasing our positions to new buyers for refunds and then the person managing that left the company and not a word about it has been said since. Is the Kniterate just vaporware now with a few prototypes just floating around? If machines are going out then where's all the new machine posts? It's essentially a ghost town on this forum. This company has completely squandered the faith this customer.

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  Jeni Allison

  October 05, 2022 18:52

  Hi Jason,

  I've asked this question about whether pre-orders are being sidelined in favour of new buyers directly and this was the response - "It is true we've had to prioritize new sales on some occasions to keep the company going, but we are mostly allocating these new sales to refunded machines, that take the position from older sales."

  Take from that what you will. I'm still waiting and there's quite a few of us on the facebook group who were either kickstarter or early pre-order customers still waiting with no set dates for delivery. 

   

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  Birgit Heese

  October 18, 2022 20:20

  Now we know that this is exactly what they do! Isn't there any way to force them to deliver our machines first? I've been waiting since 2017...

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  Ecologie UK

  January 12, 2023 15:10

  Hello all!

  I have decided, after a long deliberation, to sell my Kniterate machine. I have had the machine for a couple of years, and have shredded lots of yarn in the beginning, then knitted lots of swatches and finally knitted a small collection of accessories (several hundred pieces), which I sold. I am now moving on to new pastures, with a change in direction and a new lifestyle and the machine no longer fits.

  I was originally in batch 5 - don't ask how I got my machine so quickly; its a long story. I paid GBP10k for it and am hoping to sell it for £8k. I cannot organise international shipping - I paid almost £1000 for shipping from China - it is too complicated and expensive, so the machine needs to stay in the UK. I have a platform with industrial casters that it can be moved on, so transit in a van with a tail lift is no problem.

  Anyone interested please get in touch. I'm happy to share pics and files of the things I have made and to answer any questions. 

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