Newbie
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Hello, I've absolutely no idea when my machine will come but I'm a knitwear technician at Glasgow School of Art so teach a lot of knit-related courses - including pattern cutting for knitwear and pattern calculations (inc fit, fashioning, grading etc). I've been thinking about packaging these up to offer as external courses to people looking to get into machine knit so if anyone is interested in this give me a shout...
I can't help with the specifics of kniterate though but surely one of the kniterate team is working on this?
Jeni
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Great looking forward to see what you can offer.
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Hi Jeni Allison we would love to know more about that so if you decide to do that please let us know...
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Catriona more than happy to show you how to get your machine threaded etc so you understand how to use it - Enough to get you started..
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Thank you will take you up on offer when machine arrives
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Hi Robert Ingemarsson - I'll send you a message via instagram,
Best Wishes,
Jeni
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Hi. My machine arrived last week and I am at a standstill. I can not for the life of me figure out where to access the software. It is not on my dashboard. Am I supposed to receive a welcome email with access or something of the like? I would really like to figure out how to run this new toy. I have reached out several times to the Kniterate team and they are not responding so I thought I'd start here. When your machine arrived how did you know where to start and how did you get access to the software. Thanks!
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Hi - Just saw this is still pending approval
add a design to the front of the kniterate URL (cant type it here as it gets rejected for some reason)
design dot kniterate dot com
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Let us know how you get on
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Thanks Robert Ingemarsson The software brings up a blank screen now. I was able to access it the first day now it crashes every time I log in. I cleared my cache, tried 3 different web browsers but still get a blank screen. I reached out to the kniterate team today and sent them a screen recording. Gerard did reach out to me and sent me a very helpful users guide. Fingers crossed I get access to the software again soon. I just want to try this new baby out! It's been like being a kid and getting a remote control car for the holidays and waiting 2 weeks to get the battery! I am patient, I am patient, I am patient (playing on repeat in my head).
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Are you using safari or chrome - safari does not work well?
We regularly have to clear the cache - after this you should get the login screen again. Can you send the video and we will take a look for you0 -
Using chrome and tried firefox and safari. It won't work on any. I get the login screen, can login then the green Create Design button flashes for a milisecond then it goes white. I can't open my folder and when I click on my profile icon it sends me to a logout page. I log out and get an error page. If I am spot on in my timing, I can really fast click on the Create Design button and get into the software. But once there I can't save the file nor open the folder. If I click on my profile it sends me to the log out page. It's a not so fun never ending roofie circle. Here is the youtube link https://youtu.be/-CEh48x4M0Y
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Hi
Can you do a login with the javascript console showing in chrome.
send back pictures from the Console windows and network window
If you are comfortable sharing your username / password I can login here for you and see if its your account, or your machine (likely to be there is something wrong in your account)
I will send you and email separately so you can respond directly to us
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